Hospitality

Automation for hotels, restaurants, and guest-facing teams that cannot afford operational drift.

Hospitality operations rely on timing, staff coordination, reservation accuracy, and consistent guest communication. The strongest systems reduce manual follow-up across bookings, service delivery, finance, and management reporting.

Typical friction points

Reservation data scattered across booking tools, inboxes, and internal spreadsheets.

Service handoffs between front desk, operations, housekeeping, and management happening through chat and memory.

Reporting delays that make it harder to spot occupancy, staffing, and revenue issues in time.

Suggested system layers

Booking intake, confirmation, and exception routing

Internal task dispatch for front-of-house and operations teams

Guest reminders, follow-ups, and upsell communication

Revenue, occupancy, and operational reporting dashboards

Relevant proof direction: Relevant case-study direction: hotel and restaurant operations systems that replace spreadsheet-heavy coordination with cleaner workflow control.

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Relevant completed work

Matching case studies from the wider portfolio.

Each card below is selected for this route so buyers can see real completed work that reflects similar operating pressure, system complexity, and commercial outcomes.

Multi-property hospitality group

Hotel & Restaurant Management System (PMS/ERP)

Result achieved: Spreadsheet-based booking and scheduling replaced with one operational system.

UNIDEX unified reservations, restaurant operations, staffing, notifications, and financial reporting so front-of-house teams and management could work from the same operational layer.

Stack

Django/DRF, FastAPI, PostgreSQL, Redis, Kafka, Docker, Kubernetes, WebSockets

Specialist

UNIDEX delivery team

Custom Hotel Applications

ERP, CRM, and PMS automation for hotels and restaurants

Result achieved: High-load hotel and restaurant workflows were moved into a structured digital operating model.

Based on the attached project materials, this delivery covered architecture for PMS systems similar to Shelter and Poster, internal process automation, hotel and restaurant management flows, and production-ready DevOps infrastructure.

Stack

Django/DRF, FastAPI, PostgreSQL, Redis, Kafka, Docker, GitLab CI/CD, Kubernetes, Elastic

Specialist

Айдын Мамбетжанов

meiman.kg

Booking admin panel and CRM module

Result achieved: Bookings, chat, reporting, and financial visibility were consolidated into one back-office workspace.

The system combined calendar-based booking management, manager reporting, real-time chat, transaction visibility, multilingual content control, and map integrations instead of forcing teams to coordinate through disconnected tools.

Stack

Vue.js 3, Vuex, Vue Router, Bootstrap 5, WebSocket, Tiptap, Leaflet, REST API

Specialist

Джоробаев Рамазан